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What is DISC?

From Wikipedia, the free encyclopedia:
DISC is the four quadrant behavioral model based on the work of William Moulton Marston Ph.D. (1893 - 1947) to examine the behavior of individuals in their environment or within a specific situation. DISC looks at behavioral styles and behavioral preferences.
DISC tests, now more commonly called "profiles", classify four aspects of personality by testing a person's preferences in word associations (compare with Myers-Briggs Type Indicator). DISC is an acronym for:
  • Dominance - relating to control, power and assertiveness
  • Influence - relating to social situations and communication
  • Steadiness - relating to patience, persistence, and thoughtfulness
  • Conscientiousness (originally compliance or caution) - relating to structure and organization
These four dimensions can be grouped in a grid with D and I sharing the top row and representing extroverted aspects of the personality, and C and S below representing introverted aspects. D and C then share the left column and represent task-focused aspects, and I and S share the right column and represent social aspects.
  • Dominance: People who score high in the intensity of the 'D' styles factor are very active in dealing with problems and challenges, while low D scores are people who want to do more research before committing to a decision. High "D" people are described as demanding, forceful, egocentric, strong willed, driving, determined, ambitious, aggressive, and pioneering. Low D scores describe those who are conservative, low keyed, cooperative, calculating, undemanding, cautious, mild, agreeable, modest and peaceful.
  • Influence: People with High I scores influence others through talking and activity and tend to be emotional. They are described as convincing, magnetic, political, enthusiastic, persuasive, warm, demonstrative, trusting, and optimistic. Those with Low I scores influence more by data and facts, and not with feelings. They are described as reflective, factual, calculating, skeptical, logical, suspicious, matter of fact, pessimistic, and critical.
  • Steadiness:(Submission in Marston's time): People with High S styles scores want a steady pace, security, and don't like sudden change. Low S intensity scores are those who like change and variety. High S persons are calm, relaxed, patient, possessive, predictable, deliberate, stable, consistent, and tend to be unemotional and poker faced. People with Low S scores are described as restless, demonstrative, impatient, eager, or even impulsive.
  • Conscientious: (Compliance in Marston's time): Persons with High C styles adhere to rules, regulations, and structure. They like to do quality work and do it right the first time. High C people are careful, cautious, exacting, neat, systematic, diplomatic, accurate, tactful. Those with Low C scores challenge the rules and want independence and are described as self-willed, stubborn, opinionated, unsystematic, arbitrary, and careless with details.
A common general public misconception is that if one is described as having either a D, I, S, or C style that all people are simply categorized into one of four types. The 1970's work by Dr John Geier brought DISC into practical application with substantive research. The Geier research delineated the distinct differences of person's within the 4 factor styles with the advent of the Classical Pattern definitions. It was found that there are distinct differences between persons within each of the 4 style profiles. For example not all D's behave in the same way. The same is accurate for the other styles of behavior.

What are the Benefits of Using DISC?

DISC can help employees at all levels to:
  • understand their own behavior
  • learn how and when to adapt their behavior
  • improve communication
  • promote appreciation of differences
  • enhance individual and team performance
  • reduce conflict
DISC can help sales and customer service professionals:
  • create and maintain relationship-based sales
  • identify their customers’ DiSC styles and adapt their selling or support styles accordingly
  • stay focused on customer needs
  • manage difficult customer service situations

How Can I Use DISC?

Organizations worldwide have embraced the language of DiSC®, pioneered by Inscape Publishing (formerly Carlson Learning Company and Performax) over 30 years ago. Products based on the profile include the DiSC Classic (paper) profile, the DiSC Classic 2.0 (online) profile and DiSC Classic 2.0 Plus, which includes up to 6 supplemental reports. Online reports are available through Inscape's EPIC system, accessible via any web browser, greatly simplifying the administration, completion and reporting of DiSC Profiles. The DiSC Profile's validity and reliability are supported by thorough research.

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DiSC Classic
Paper Profile
DiSC Classic 2.0
Online Profile
DiSC Classic 2.0 Plus
  Sample report Sample report
This is the original paper profile, sometimes called the “blue profile” or the “Personal Profile System 2800 Series”.
This is the on-line version of the paper profile, with an additional narrative section added.
This is the newest of the 3 reports. The nice thing about this report is it can include up to six application-specific supplemental reports that can be added at any time.
Administered in the classroom setting and self-scored.

Pros:
- No need to meet with participants prior to session.
- Useful if participants don’t have internet access to complete on-line profiles.

Cons:
- Requires 30-45 minutes in classroom to take, score, graph.
- Difficult to do Intensity Index and words are not defined, leaving room for misinterpretation.
- People make mistakes in counting, scoring, graphing.

Administered to participants on-line as pre-work prior to the class (takes 10-15 minutes to complete)

Pros:
- Results are ready for participants during the session.
- Saves 30-45 minutes of classroom time.
- Extra narrative sections provide added insights.
- Intensity Index is automatically highlighted with word definitions for each individual.

Cons:
More expensive

Administered to participants on-line as pre-work prior to the class (takes 10-15 minutes to complete)

Pros:
All the same advantages of the DiSC Classic 2.0, PLUS up to six supplemental reports:
- Strategies for Creating a Positive Relationship,
- Relating to People and the Environment,
- Strategies for Managing,
- Approach to Managing Others,
- Strategies for Sales,
- Management,Approach to Selling.

This product can be used to reinforce or supplement training by providing participants with new, application specific information during the primary DiSC training, or in later sessions. For example, in a leadership development program, the main report may be provided in the first session, followed by 1 or 2 of the supplemental reports in the second session.

Cons:
More expensive

Quantity Price per
Profile
1 - 99 $20.50
100 - 249 $19.47
250 - 499 $18.45
500 - 999 $17.42
1000+ $16.40
Quantity Price per
Profile
1 - 49 $31.00
50 - 99 $29.40
100 - 249 $27.90
250 - 499 $26.40
500+ $24.80
Quantity Price per
Profile
1 - 24 $62.00
25 - 49 $58.80
50 - 124 $55.80
125 - 249 $52.80
250+ $49.60
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EPIC lets you manage your training requirements and profile distribution from any pc with a web browser. No software installation is required. All you need to get started is an EPIC account and some credits - the EPIC "currency". Once you have these then you're in control.
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Everything DiSC Facilitation System - An Entirely New Kind of Facilitation Toolkit

Everythng DiSC Facilitation System

The Everything DiSC® Facilitation System is the most powerful tool ever built to help you succeed with DiSC. The result of over 25 years of DiSC research, the Everything DiSC Facilitation System offers a new versatility in crafting solutions for a wide variety of organizational issues.

We invite you to view our Everything DISC flash presentation that takes a few minutes, but gives a good overview of the system.  Enjoy!  (You can stop it and restart it by clicking on the button in the lower right-hand corner of the screen).

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DISC Certification: Go DEEP with DISC

Increase your value and boost your career by becoming a Highly-Skilled Certified DISC Expert in just 90 days. Learn how to unleash the full power of DISC and Earn 12 Hours Professional Development Credit!

Go DEEP with DISC is now approved for 12 hours credit by the HRCI

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Next class begins April 16, 2008.
 

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